- Manually – from the TotalSend Front-end
- Subscription Form – This is a form on your website
- API – This is where your system uses the API with your account login details to run imports to your account remotely.
When you are done, click the “Next” button at the bottom right of the page to proceed.Next is the mapping stage where you will map the email address and other custom fields to their corresponding field. Just use the drop down menus to choose the corresponding fields. For adding subscribers, leave the import settings as the default “Don’t add to suppression list”
Now you will need to choose whether to activate the last 2 settings which are as follows:
Update subscriber information of duplicates with import data –
This will overwrite duplicate email addresses with new custom field information brought in by the current import. (This is active by default). If this is disabled, then duplicates will be ignored by the import and will appear as duplicates in the import results page.
Trigger auto responders, subscription behaviours, web services and update statistics –
This will activate any processes on your account that are set up to activate on subscription. By default this is active for subscription forms but must be manually selected when subscribers are added manually.
Once you are happy with your settings, simply click the “Next” button. You will now be taken to the results page where you can see a summary of the import.
This will provide information on the number of subscribers you entered, how many were successfully imported, how many were duplicates, and how many (if any) failed.
If any subscribers happen to fail on import, you will be provided a link to download the failed subscribers to a CSV file for reference and correction.
You have now completed the process for adding subscribers.